Contact

Use this for anything factually wrong — a wrong name, a dead phone number, a department that no longer exists, a fee that changed, an official website that moved.

Tell us the hospital and the field, and say what the hospital’s own site says. We re-read the source rather than take a correction on trust, so a link to their page saves a round trip.

Read the corrections log

Corrections already published are listed in full on that page, each one naming what was wrong and what surfaced it. That log is the honest measure of whether this site is maintained — read it before trusting anything here.

Send it to corrections@chinamedbase.com.

There is no web form for this yet — the address above is the way in. We would rather say that plainly than let a published corrections log imply a form that does not exist.

Access, correction, export or deletion of your account and its data: privacy@chinamedbase.com. See the Privacy Policy for what we hold and what we do not.

A duplicate charge, a renewal that looks wrong, a cancellation, or a refund question: billing@chinamedbase.com. Include the date and the amount — never the full card number. See the refund and access rules for what is and is not refundable.

For a recurring plan, the fastest route is usually the billing portal on your own account page, where you can cancel or see every charge without waiting for a reply.

Do not use any address on this site to ask about your own care. We are not clinicians, we cannot advise you, and we cannot book you in.

In an emergency, contact the emergency number where you are — 120 if you are in China. For everything else, contact the hospital directly using the official details we link to on its page.

ChinaMedBase,
China (no street address is published — write to the privacy address instead)

For context on how large this is: 120 of the hospital records here carry a verified official website, and the corrections log currently records 0 published corrections.